why is the fingerprint hardware unavailable on my kyocera

This error is caused by TPM not working or administrators not enabling it.

Trusted Platform Module (TPM) not configured.

Click on settings that are currently unavailable and uncheck the box for Fast Startup under shutdown settings. Search for Power Options in the Windows search bar, then choose the power buttons. In some cases, Fast Startup has caused Windows Hello failures. This is a feature enabled in Windows Power Options that is easy to check. If it is configured, try number eight on this list. Go to Start > Settings > Accounts > Sign-in Options and make sure they select and configure the right option (Figure 1). This error is typically caused by some misconfiguration. Here are the most common causes of Windows Hello issues and how to troubleshoot and resolve them. While Windows Hello and biometric authentication is usually beneficial for users and system administrators, it does occasionally cause problems that admins must resolve. The sign-in options within the Windows Hello settingsĩ common Windows Hello issues to troubleshoot

These additional security options are available, but they are not set by default. Administrators can also configure additional options for privacy, such as locking the device and requiring sign-in after period of time. To enable Windows Hello, go to Start > Settings > Accounts > Sign-in Options and select the desired option (Figure 1). In addition, there are third-party products that add Windows Hello to older Windows 10 devices which may not have the latest hardware support. The Microsoft Surface Pro, Surface Book and Windows 10 PCs have fingerprint scanners and cameras built in plus, they are compatible with Windows Hello. Now, Windows Hello is even able to tell if the image being input is 'living,' meaning Windows Hello won't accept a printed or digital photo for facial recognition. Microsoft is working with hardware manufacturers to reduce false positive rates and prevent spoofing. The Microsoft Windows Hello program, native to Windows 10, enables and manages these options to make life easier. These components are built into the hardware and detect biologic signatures such as facial recognition, fingerprint scanning and iris scans. In recent years, biometric authentication on devices has become increasingly popular.

Why is the fingerprint hardware unavailable on my kyocera